IMPORTANT INFORMATION
This webshop is a one man show, personally run by the artist. Every single order which is placed in this shop is treated with the highest form of attention and care. Doing this all by myself takes time, please be patient. Be it when waiting on an answer on your email or when waiting for your order to arrive; I promise I’m doing everything I can to get it to you as fast as possible. Thanks for showing interest in my shop, it really means a lot!


PAYMENT: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
The PayPal checkout system accepts major credit cards like Visa, MasterCard, American Express and Discover as well as direct PayPal credit account payments.


PAYMENT: WHY CAN’T I PAY WITH iDEAL?
Although iDeal is the most common way for online payments in the Netherlands, it is not possible for me
to run a BigCartel shop with the iDeal checkout system. As PayPal is getting more widely used these days, I decided to go with this.

It is really easy to set up a PayPal account using iDeal! Setting up an account used to take weeks, but with Money2 this process only takes a few minutes. Please follow the link below and Money2 will set you up in no time.

http://www.money2.nl/


PAYMENT: I DON’T HAVE A PAYPAL ACCOUNT, CAN I STILL ORDER FROM YOUR STORE?
If you’re using a credit card, you can check out using PayPal without having to sign up for a PayPal account. Or you could just set up a PayPal account in a couple of minutes using Money2.


SHIPPING: SHIPPING TWICE A WEEK
Orders are shipped out every few days, max twice a week.


SHIPPING: ORDERING MULTIPLE ITEMS?
If you’re ordering multiple items like a print and a postcard pack, they will be shipped out seperately. Postcard packs do not fit in poster tubes, and prints do not fit in envelopes. This means that the items will most likely arrive seperately. Please keep this in mind.


SHIPPING: DO YOU SHIP INTERNATIONALLY?
For the most part, yes. T-shirts are shipped worldwide, postcards are shipped worldwide, but prints are (for the time being) only shipped within the EU. This is only until I find the right high quality tubes to ship prints worldwide safely.


SHIPPING: WRONG ADDRESS INFORMATION
It’s is the clients responsibility to provide the shop with the correct address. I do not write addresses by hand, I just copy and paste the information given. Please check the information you’re providing with extra care.


SHIPPING: NL DELIVERY TIMES
All items are shipped with PostNL. PostNL promises to deliver packes within 24 hours from the moment the package is handed over to them. Please keep in mind packages are shipped out only twice a week (Tuesday and Friday).


SHIPPING: TRACKING
All prints are sent with Track & Trace option. The T&T codes are not automatically sent to the customer, only when asked for.


INTERNATIONAL DELIVERY TIMES - EUR 1 ZONE
Austria: 3 - 4 days, Belgium: 1 - 2 days, Denmark: 2 - 3 days, France: 2 - 3 days, Germany: 2 - 3 days, Italy: 3 - 6 days, Luxembourg: 1 - 2 days, Spain: 3 - 5 days, Sweden: 2 - 4 days, United Kingdom: 2 - 4 days.


INTERNATIONAL DELIVERY TIMES - EUR 2 ZONE
Bulgaria: 4 - 7 days, Czech Republic: 3 - 5 days, Estonia: 4 - 6 days, Finland: 4 - 5 days, Hungary: 3 - 6 days, Ireland: 2 - 4 days, Latvia: 4 - 6 days, Poland: 3 - 5 days, Portugal: 4 - 6 days, Romania: 4 - 7 days, Slovakia: 3 - 5 days, Slovenia: 4 - 6 days.


INTERNATIONAL DELIVERY TIMES - EUR 3 ZONE
Albania: 7 - 9 days, Andorra: 3 - 4 days, Belarus: 5 - 8 days, Bosnia-Herzegovina: 3 - 9 days, Canary-Islands: 4 - 8 days, Channel Islands: 5 - 7 days, Croatia: 5 - 9 days, Cyprus: 4 - 7 days, Faro Islands: 2 - 3 days, Gibraltar: 4 - 6 days, Greece: 5 - 7 days, Greenland: 2 - 3 days, Iceland: 4 - 5 days, Kosovo: 5 - 9 days, Liechtenstein: 3 - 4 days, Macedonia: 5 - 9 days, Malta: 5 - 7 days, Moldavia: 5 - 8 days, Montenegro: 5 - 9 days, Norway: 4 - 7 days, San Marino: 5 - 7 days, Serbia: 5 - 9 days, Switzerland: 3 - 5 days, Turkey: 8 - 10 days, Ukraine: 5 - 8 days, Vatican City: 5 - 7 days.


INTERNATIONAL DELIVERY TIMES - REST OF THE WORLD
Aruba: 5 - 7 days, Australia: 6 - 11 days, Bonaire, Saba & St. Eustatius: 6 - 10 days, Brazil: 6 - 9 days
Canada: 5 - 6 days, China: 6 - 11 days, Curaçao: 4 - 8 days, Hongkong: 5 - 7 days, Israel: 4 - 5 days
Japan: 4 - 5 days, Morocco: 4 - 8 days, New Zealand: 6 - 8 days, Russia: 8 - 10 days, South Africa: 8 - 10 days
St. Maarten: 5 - 7 days, Suriname: 5 - 8 days, United States: 4 - 8 days.


I HAVE MORE QUESTIONS
If you have further questions, please do feel free to contact me through the contact form.